Frequently Asked Questions About Our Services
Have questions about physiotherapy, massage therapy, naturopathic care, or custom orthotics? We’ve got you covered. Below are answers to some of the most common questions we receive at Back2Rehab in North York.
What conditions do you treat at your clinic?
We treat a wide range of conditions including back pain, joint injuries, post-surgical recovery, motor vehicle accident injuries (MVA), sports injuries, pelvic health issues, TMJ dysfunction, and more.
Do I need a referral from a doctor to book an appointment?
No referral is needed to see our physiotherapists or other practitioners. However, some insurance plans may require one for reimbursement.
Is physiotherapy covered by insurance?
Most extended health insurance plans cover physiotherapy. We’ll provide detailed receipts for easy submission to your insurer.
What should I expect during my first visit?
Your first visit includes a detailed assessment, a discussion of your goals, and a personalized treatment plan to start your recovery journey.
How long is each physiotherapy session?
Sessions typically last between 30 to 60 minutes, depending on your condition and the treatment required.
What types of physiotherapy do you offer?
We offer general orthopaedic physiotherapy, pelvic health, concussion treatment, TMJ therapy, posture correction, and more.
Who provides massage therapy at your clinic?
All massage therapy sessions are performed by Registered Massage Therapists (RMTs) licensed by the College of Massage Therapists of Ontario.
What is naturopathic medicine and how can it help me?
Naturopathic medicine uses natural therapies like acupuncture, IV therapy, clinical nutrition, and lifestyle counseling to address health concerns such as fatigue, digestion, hormonal imbalance, and chronic pain.
What are custom orthotics and who needs them?
Custom orthotics are medically designed foot supports that help realign your posture and relieve pain in the feet, knees, hips, and back. They’re beneficial for conditions like plantar fasciitis, flat feet, and arthritis.
Do you treat patients after motor vehicle accidents (MVAs)?
Yes, we are experienced in treating MVA-related injuries and can help you navigate the paperwork required for insurance claims.
Is your clinic wheelchair accessible?
Yes, our facility is fully accessible and designed to accommodate patients with mobility challenges.
How do I book an appointment?
You can book by calling our clinic or emailing us directly. Online booking will be available soon.
Comprehensive Rehabilitation & Wellness Services
Back2Rehab offers a full spectrum of evidence-based care including physiotherapy, registered massage therapy, naturopathic medicine, and chiropody with custom orthotics. Serving North York, we are committed to helping you move better, feel stronger, and live pain-free through personalized treatment and expert support.
